MEDIUM · 5.0

CVE-2010-3476

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attacker...

Vulnerability Description

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

CVSS Score

5.0

MEDIUM

AV:N/AC:L/Au:N/C:N/I:N/A:P
Confidentiality
NONE
Integrity
NONE
Availability
PARTIAL

Affected Products

VendorProductVersions
OtrsOtrs2.3.1

Related Weaknesses (CWE)

References

FAQ

What is CVE-2010-3476?

CVE-2010-3476 is a vulnerability with a CVSS score of 5.0 (MEDIUM). Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attacker...

How severe is CVE-2010-3476?

CVE-2010-3476 has been rated MEDIUM with a CVSS base score of 5.0/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2010-3476?

Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.