MEDIUM · 4.0

CVE-2010-4761

The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain p...

Vulnerability Description

The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.

CVSS Score

4.0

MEDIUM

AV:N/AC:L/Au:S/C:P/I:N/A:N
Confidentiality
PARTIAL
Integrity
NONE
Availability
NONE

Affected Products

VendorProductVersions
OtrsOtrs<= 3.0.0

Related Weaknesses (CWE)

References

FAQ

What is CVE-2010-4761?

CVE-2010-4761 is a vulnerability with a CVSS score of 4.0 (MEDIUM). The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain p...

How severe is CVE-2010-4761?

CVE-2010-4761 has been rated MEDIUM with a CVSS base score of 4.0/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2010-4761?

Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.