Vulnerability Description
The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | <= 2.4.10 |
Related Weaknesses (CWE)
References
- http://bugs.otrs.org/show_bug.cgi?id=4399Exploit
- http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
- http://bugs.otrs.org/show_bug.cgi?id=4399Exploit
- http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
FAQ
What is CVE-2010-4763?
CVE-2010-4763 is a vulnerability with a CVSS score of 6.5 (MEDIUM). The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users t...
How severe is CVE-2010-4763?
CVE-2010-4763 has been rated MEDIUM with a CVSS base score of 6.5/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2010-4763?
Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.