Vulnerability Description
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | <= 2.3.5 |
Related Weaknesses (CWE)
References
- http://bugs.otrs.org/show_bug.cgi?id=3426
- http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
- http://bugs.otrs.org/show_bug.cgi?id=3426
- http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
FAQ
What is CVE-2010-4767?
CVE-2010-4767 is a vulnerability with a CVSS score of 5.0 (MEDIUM). Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which...
How severe is CVE-2010-4767?
CVE-2010-4767 has been rated MEDIUM with a CVSS base score of 5.0/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2010-4767?
Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.