Vulnerability Description
Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | <= 2.3.4 |
Related Weaknesses (CWE)
References
- http://bugs.otrs.org/show_bug.cgi?id=3499Exploit
- http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
- http://bugs.otrs.org/show_bug.cgi?id=3499Exploit
- http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
FAQ
What is CVE-2010-4768?
CVE-2010-4768 is a vulnerability with a CVSS score of 6.0 (MEDIUM). Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circu...
How severe is CVE-2010-4768?
CVE-2010-4768 has been rated MEDIUM with a CVSS base score of 6.0/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2010-4768?
Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.