Vulnerability Description
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | 3.2.0 |
Related Weaknesses (CWE)
References
- http://bugs.otrs.org/show_bug.cgi?id=10099
- http://osvdb.org/102632
- http://secunia.com/advisories/56644Vendor Advisory
- http://secunia.com/advisories/56655Vendor Advisory
- http://www.debian.org/security/2014/dsa-2867
- http://www.openwall.com/lists/oss-security/2014/01/29/15
- http://www.openwall.com/lists/oss-security/2014/01/29/7
- https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7ExploitPatch
- https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312ExploitPatch
- https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77ExploitPatch
- https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
- https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interfacePatchVendor Advisory
- http://bugs.otrs.org/show_bug.cgi?id=10099
- http://osvdb.org/102632
- http://secunia.com/advisories/56644Vendor Advisory
FAQ
What is CVE-2014-1694?
CVE-2014-1694 is a vulnerability with a CVSS score of 6.8 (MEDIUM). Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ i...
How severe is CVE-2014-1694?
CVE-2014-1694 has been rated MEDIUM with a CVSS base score of 6.8/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2014-1694?
Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.