Vulnerability Description
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
CVSS Score
HIGH
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | 4.0.1 |
| Debian | Debian Linux | 7.0 |
Related Weaknesses (CWE)
References
- http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.
- https://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing ListThird Party Advisory
- https://www.debian.org/security/2017/dsa-4066Mailing ListThird Party Advisory
- https://www.exploit-db.com/exploits/43853/ExploitThird Party AdvisoryVDB Entry
- https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/Issue TrackingPatchVendor Advisory
- http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.
- https://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing ListThird Party Advisory
- https://www.debian.org/security/2017/dsa-4066Mailing ListThird Party Advisory
- https://www.exploit-db.com/exploits/43853/ExploitThird Party AdvisoryVDB Entry
- https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/Issue TrackingPatchVendor Advisory
FAQ
What is CVE-2017-16921?
CVE-2017-16921 is a vulnerability with a CVSS score of 8.8 (HIGH). In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameter...
How severe is CVE-2017-16921?
CVE-2017-16921 has been rated HIGH with a CVSS base score of 8.8/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2017-16921?
Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs, Debian Debian Linux.