Vulnerability Description
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
CVSS Score
4.3
MEDIUM
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | >= 6.0.0, < 6.0.7 |
Related Weaknesses (CWE)
References
- https://community.otrs.com/security-advisory-2018-01-security-update-for-otrs-frPatchVendor Advisory
- https://community.otrs.com/security-advisory-2018-01-security-update-for-otrs-frPatchVendor Advisory
FAQ
What is CVE-2018-10198?
CVE-2018-10198 is a vulnerability with a CVSS score of 4.3 (MEDIUM). An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tick...
How severe is CVE-2018-10198?
CVE-2018-10198 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2018-10198?
Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.