Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
CVSS Score
HIGH
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Open Ticket Request System | >= 4.0.0, <= 4.0.30 |
| Debian | Debian Linux | 8.0 |
References
- https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-frVendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/08/msg00021.htmlMailing ListThird Party Advisory
- https://www.debian.org/security/2018/dsa-4317Third Party Advisory
- https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-frVendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/08/msg00021.htmlMailing ListThird Party Advisory
- https://www.debian.org/security/2018/dsa-4317Third Party Advisory
FAQ
What is CVE-2018-14593?
CVE-2018-14593 is a vulnerability with a CVSS score of 8.8 (HIGH). An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their pri...
How severe is CVE-2018-14593?
CVE-2018-14593 has been rated HIGH with a CVSS base score of 8.8/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2018-14593?
Check the references section above for vendor advisories and patch information. Affected products include: Otrs Open Ticket Request System, Debian Debian Linux.