Vulnerability Description
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
CVSS Score
4.8
MEDIUM
CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Open Ticket Request System | >= 4.0.0, < 4.0.33 |
| Debian | Debian Linux | 8.0 |
Related Weaknesses (CWE)
References
- https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-frPatchVendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/11/msg00028.htmlMailing ListThird Party Advisory
- https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-frPatchVendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/11/msg00028.htmlMailing ListThird Party Advisory
FAQ
What is CVE-2018-19141?
CVE-2018-19141 is a vulnerability with a CVSS score of 4.8 (MEDIUM). Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
How severe is CVE-2018-19141?
CVE-2018-19141 has been rated MEDIUM with a CVSS base score of 4.8/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2018-19141?
Check the references section above for vendor advisories and patch information. Affected products include: Otrs Open Ticket Request System, Debian Debian Linux.