MEDIUM · 4.3

CVE-2019-10065

An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from in...

Vulnerability Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.

CVSS Score

4.3

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
LOW
Integrity
NONE
Availability
NONE

Affected Products

VendorProductVersions
OtrsOtrs>= 7.0.0, <= 7.0.6

References

FAQ

What is CVE-2019-10065?

CVE-2019-10065 is a vulnerability with a CVSS score of 4.3 (MEDIUM). An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from in...

How severe is CVE-2019-10065?

CVE-2019-10065 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2019-10065?

Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.