Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | >= 5.0.0, <= 5.0.36 |
| Debian | Debian Linux | 8.0 |
Related Weaknesses (CWE)
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-frPatchVendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.htmlMailing ListThird Party Advisory
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
- https://www.otrs.com/category/release-and-security-notes-en/Release Notes
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-frPatchVendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.htmlMailing ListThird Party Advisory
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
- https://www.otrs.com/category/release-and-security-notes-en/Release Notes
FAQ
What is CVE-2019-12746?
CVE-2019-12746 is a vulnerability with a CVSS score of 6.5 (MEDIUM). An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their sessi...
How severe is CVE-2019-12746?
CVE-2019-12746 has been rated MEDIUM with a CVSS base score of 6.5/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2019-12746?
Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs, Debian Debian Linux.