Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | >= 5.0.0, <= 5.0.36 |
| Debian | Debian Linux | 8.0 |
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://community.otrs.com/security-advisory-2019-12-security-update-for-otrs-frPatchVendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.htmlMailing ListThird Party Advisory
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
- https://www.otrs.com/category/release-and-security-notes-en/Release Notes
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://community.otrs.com/security-advisory-2019-12-security-update-for-otrs-frPatchVendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.htmlMailing ListThird Party Advisory
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
- https://www.otrs.com/category/release-and-security-notes-en/Release Notes
FAQ
What is CVE-2019-13458?
CVE-2019-13458 is a vulnerability with a CVSS score of 6.5 (MEDIUM). An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent u...
How severe is CVE-2019-13458?
CVE-2019-13458 has been rated MEDIUM with a CVSS base score of 6.5/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2019-13458?
Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs, Debian Debian Linux.