CVE-2019-16949 — MEDIUM (6.5)

Vulnerability Description

An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message as well as the end recipient of the message. The e-mail address will have the same domain name and user as the product allotted. This can be used in phishing campaigns against users on the same domain.

CVSS Score

6.5

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality

NONE

Integrity

HIGH

Availability

NONE

Affected Products

Vendor	Product	Versions
Enghouse	Web Chat	6.1.300.31

Related Weaknesses (CWE)

CWE-20

References

https://mjlanders.com/2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacExploitThird Party Advisory
https://mjlanders.com/2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacExploitThird Party Advisory

FAQ

What is CVE-2019-16949?

CVE-2019-16949 is a vulnerability with a CVSS score of 6.5 (MEDIUM). An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the use...

How severe is CVE-2019-16949?

CVE-2019-16949 has been rated MEDIUM with a CVSS base score of 6.5/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2019-16949?

Check the references section above for vendor advisories and patch information. Affected products include: Enghouse Web Chat.