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MEDIUM · 4.8

CVE-2019-9751

An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of J...

Vulnerability Description

An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.

CVSS Score

4.8

MEDIUM

CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE

Affected Products

VendorProductVersions
OtrsOtrs>= 6.0.0, < 6.0.17

Related Weaknesses (CWE)

CWE-79

References

FAQ

What is CVE-2019-9751?

CVE-2019-9751 is a vulnerability with a CVSS score of 4.8 (MEDIUM). An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of J...

How severe is CVE-2019-9751?

CVE-2019-9751 has been rated MEDIUM with a CVSS base score of 4.8/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2019-9751?

Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.