MEDIUM · 5.4

CVE-2019-9752

An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a...

Vulnerability Description

An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.

CVSS Score

5.4

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE

Affected Products

VendorProductVersions
OtrsOtrs>= 5.0.0, < 5.0.34
OpensuseBackports Sle15.0
OpensuseLeap15.1

Related Weaknesses (CWE)

References

FAQ

What is CVE-2019-9752?

CVE-2019-9752 is a vulnerability with a CVSS score of 5.4 (MEDIUM). An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a...

How severe is CVE-2019-9752?

CVE-2019-9752 has been rated MEDIUM with a CVSS base score of 5.4/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2019-9752?

Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs, Opensuse Backports Sle, Opensuse Leap.