Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | >= 5.0.0, <= 5.0.34 |
| Debian | Debian Linux | 8.0 |
Related Weaknesses (CWE)
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://community.otrs.com/security-advisory-2019-04-security-update-for-otrs-frVendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/05/msg00003.htmlMailing ListThird Party Advisory
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://community.otrs.com/security-advisory-2019-04-security-update-for-otrs-frVendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/05/msg00003.htmlMailing ListThird Party Advisory
FAQ
What is CVE-2019-9892?
CVE-2019-9892 is a vulnerability with a CVSS score of 6.5 (MEDIUM). An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permis...
How severe is CVE-2019-9892?
CVE-2019-9892 has been rated MEDIUM with a CVSS base score of 6.5/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2019-9892?
Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs, Debian Debian Linux.