Vulnerability Description
An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Zammad | Zammad | >= 1.0.0, <= 3.2.0 |
References
- https://zammad.com/news/security-advisory-zaa-2020-05PatchVendor Advisory
- https://zammad.com/news/security-advisory-zaa-2020-05PatchVendor Advisory
FAQ
What is CVE-2020-10100?
CVE-2020-10100 is a vulnerability with a CVSS score of 6.5 (MEDIUM). An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access c...
How severe is CVE-2020-10100?
CVE-2020-10100 has been rated MEDIUM with a CVSS base score of 6.5/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2020-10100?
Check the references section above for vendor advisories and patch information. Affected products include: Zammad Zammad.