Vulnerability Description
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Deskpro | Deskpro | < 2019.8.0 |
Related Weaknesses (CWE)
References
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ExploitThird Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release NotesVendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-upRelease NotesVendor Advisory
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ExploitThird Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release NotesVendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-upRelease NotesVendor Advisory
FAQ
What is CVE-2020-11466?
CVE-2020-11466 is a vulnerability with a CVSS score of 4.3 (MEDIUM). An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk ...
How severe is CVE-2020-11466?
CVE-2020-11466 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2020-11466?
Check the references section above for vendor advisories and patch information. Affected products include: Deskpro Deskpro.