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MEDIUM · 5.4

CVE-2020-1768

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS ...

Vulnerability Description

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

CVSS Score

5.4

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
LOW
Integrity
NONE
Availability
LOW

Affected Products

VendorProductVersions
OtrsOtrs>= 7.0.0, <= 7.0.14

Related Weaknesses (CWE)

CWE-613

References

FAQ

What is CVE-2020-1768?

CVE-2020-1768 is a vulnerability with a CVSS score of 5.4 (MEDIUM). The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS ...

How severe is CVE-2020-1768?

CVE-2020-1768 has been rated MEDIUM with a CVSS base score of 5.4/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2020-1768?

Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.