MEDIUM · 4.6

CVE-2020-1771

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter enco...

Vulnerability Description

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

CVSS Score

4.6

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE

Affected Products

VendorProductVersions
OtrsOtrs>= 5.0.0, <= 5.0.41

Related Weaknesses (CWE)

References

FAQ

What is CVE-2020-1771?

CVE-2020-1771 is a vulnerability with a CVSS score of 4.6 (MEDIUM). Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter enco...

How severe is CVE-2020-1771?

CVE-2020-1771 has been rated MEDIUM with a CVSS base score of 4.6/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2020-1771?

Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.