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LOW · 3.5

CVE-2020-1776

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affect...

Vulnerability Description

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

CVSS Score

3.5

LOW

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
LOW
Integrity
NONE
Availability
NONE

Affected Products

VendorProductVersions
OtrsOtrs< 6.0.29

Related Weaknesses (CWE)

CWE-613

References

FAQ

What is CVE-2020-1776?

CVE-2020-1776 is a vulnerability with a CVSS score of 3.5 (LOW). When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affect...

How severe is CVE-2020-1776?

CVE-2020-1776 has been rated LOW with a CVSS base score of 3.5/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2020-1776?

Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.