MEDIUM · 5.8

CVE-2020-1978

TechSupport files generated on Palo Alto Networks VM Series firewalls for Microsoft Azure platform configured with high availability (HA) inadvertently collect Azure dashboard service account credenti...

Vulnerability Description

TechSupport files generated on Palo Alto Networks VM Series firewalls for Microsoft Azure platform configured with high availability (HA) inadvertently collect Azure dashboard service account credentials. These credentials are equivalent to the credentials associated with the Contributor role in Azure. A user with the credentials will be able to manage all the Azure resources in the subscription except for granting access to other resources. These credentials do not allow login access to the VMs themselves. This issue affects VM Series Plugin versions before 1.0.9 for PAN-OS 9.0. This issue does not affect VM Series in non-HA configurations or on other cloud platforms. It does not affect hardware firewall appliances. Since becoming aware of the issue, Palo Alto Networks has safely deleted all the tech support files with the credentials. We now filter and remove these credentials from all TechSupport files sent to us. The TechSupport files uploaded to Palo Alto Networks systems were only accessible by authorized personnel with valid Palo Alto Networks credentials. We do not have any evidence of malicious access or use of these credentials.

CVSS Score

5.8

MEDIUM

CVSS:3.1/AV:L/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:H
Attack Vector
LOCAL
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
NONE
Availability
HIGH

Affected Products

VendorProductVersions
PaloaltonetworksVm-Series>= 1.0, < 1.0.9
PaloaltonetworksPan-Os9.0.0

Related Weaknesses (CWE)

References

FAQ

What is CVE-2020-1978?

CVE-2020-1978 is a vulnerability with a CVSS score of 5.8 (MEDIUM). TechSupport files generated on Palo Alto Networks VM Series firewalls for Microsoft Azure platform configured with high availability (HA) inadvertently collect Azure dashboard service account credenti...

How severe is CVE-2020-1978?

CVE-2020-1978 has been rated MEDIUM with a CVSS base score of 5.8/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2020-1978?

Check the references section above for vendor advisories and patch information. Affected products include: Paloaltonetworks Vm-Series, Paloaltonetworks Pan-Os.