HIGH · 7.1

CVE-2020-3267

A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerabilit...

Vulnerability Description

A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition.

CVSS Score

7.1

HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:H
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
NONE
Integrity
LOW
Availability
HIGH

Affected Products

VendorProductVersions
CiscoUnified Contact Center Express< 12.5\(1\)

Related Weaknesses (CWE)

References

FAQ

What is CVE-2020-3267?

CVE-2020-3267 is a vulnerability with a CVSS score of 7.1 (HIGH). A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerabilit...

How severe is CVE-2020-3267?

CVE-2020-3267 has been rated HIGH with a CVSS base score of 7.1/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2020-3267?

Check the references section above for vendor advisories and patch information. Affected products include: Cisco Unified Contact Center Express.