CVE-2021-21441 — HIGH (7.5)

Vulnerability Description

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

CVSS Score

7.5

HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality

HIGH

Integrity

NONE

Availability

NONE

Affected Products

Vendor	Product	Versions
Otrs	Otrs	>= 6.0.1

Related Weaknesses (CWE)

CWE-79

References

https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2021-11/Release NotesVendor Advisory
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2021-11/Release NotesVendor Advisory

FAQ

What is CVE-2021-21441?

CVE-2021-21441 is a vulnerability with a CVSS score of 7.5 (HIGH). There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially...

How severe is CVE-2021-21441?

CVE-2021-21441 has been rated HIGH with a CVSS base score of 7.5/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2021-21441?

Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.