HIGH · 7.6

CVE-2023-2534

Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. Us...

Vulnerability Description

Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.

CVSS Score

7.6

HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
LOW
Integrity
HIGH
Availability
LOW

Affected Products

VendorProductVersions
OtrsOtrs>= 8.0.0, < 8.0.32

Related Weaknesses (CWE)

References

FAQ

What is CVE-2023-2534?

CVE-2023-2534 is a vulnerability with a CVSS score of 7.6 (HIGH). Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. Us...

How severe is CVE-2023-2534?

CVE-2023-2534 has been rated HIGH with a CVSS base score of 7.6/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2023-2534?

Check the references section above for vendor advisories and patch information. Affected products include: Otrs Otrs.