Vulnerability Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.
CVSS Score
HIGH
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Elula | Wsdesk | < 3.2.7 |
Related Weaknesses (CWE)
References
- https://plugins.trac.wordpress.org/changeset/3227859/elex-helpdesk-customer-suppPatch
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&oldPatch
- https://www.wordfence.com/threat-intel/vulnerabilities/id/cbcd978b-e81f-4c39-b2fThird Party Advisory
FAQ
What is CVE-2024-12171?
CVE-2024-12171 is a vulnerability with a CVSS score of 8.8 (HIGH). The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all v...
How severe is CVE-2024-12171?
CVE-2024-12171 has been rated HIGH with a CVSS base score of 8.8/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2024-12171?
Check the references section above for vendor advisories and patch information. Affected products include: Elula Wsdesk.