CRITICAL · 9.8

CVE-2024-28986

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. Wh...

Vulnerability Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

CVSS Score

9.8

CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH

Affected Products

VendorProductVersions
SolarwindsWeb Help Desk<= 12.8.2

Related Weaknesses (CWE)

References

FAQ

What is CVE-2024-28986?

CVE-2024-28986 is a vulnerability with a CVSS score of 9.8 (CRITICAL). SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. Wh...

How severe is CVE-2024-28986?

CVE-2024-28986 has been rated CRITICAL with a CVSS base score of 9.8/10. This is considered a critical vulnerability requiring immediate attention.

Is there a patch for CVE-2024-28986?

Check the references section above for vendor advisories and patch information. Affected products include: Solarwinds Web Help Desk.