Vulnerability Description
FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.
CVSS Score
CRITICAL
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Freescout | Freescout | < 1.8.128 |
Related Weaknesses (CWE)
References
- https://github.com/freescout-helpdesk/freescout/security/advisories/GHSA-7p9x-chExploitVendor Advisory
- https://github.com/freescout-helpdesk/freescout/security/advisories/GHSA-7p9x-chExploitVendor Advisory
FAQ
What is CVE-2024-29185?
CVE-2024-29185 is a vulnerability with a CVSS score of 9.0 (CRITICAL). FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is b...
How severe is CVE-2024-29185?
CVE-2024-29185 has been rated CRITICAL with a CVSS base score of 9.0/10. This is considered a critical vulnerability requiring immediate attention.
Is there a patch for CVE-2024-29185?
Check the references section above for vendor advisories and patch information. Affected products include: Freescout Freescout.