HIGH · 8.2

CVE-2024-43444

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication bac...

Vulnerability Description

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS Score

8.2

HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
LOW
Availability
NONE

Related Weaknesses (CWE)

References

FAQ

What is CVE-2024-43444?

CVE-2024-43444 is a vulnerability with a CVSS score of 8.2 (HIGH). Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication bac...

How severe is CVE-2024-43444?

CVE-2024-43444 has been rated HIGH with a CVSS base score of 8.2/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2024-43444?

Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.