Vulnerability Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Elula | Wsdesk | < 3.3.0 |
Related Weaknesses (CWE)
References
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticketProduct
- https://plugins.trac.wordpress.org/changeset/3391342/Patch
- https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0Third Party Advisory
FAQ
What is CVE-2025-10039?
CVE-2025-10039 is a vulnerability with a CVSS score of 4.3 (MEDIUM). The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single...
How severe is CVE-2025-10039?
CVE-2025-10039 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2025-10039?
Check the references section above for vendor advisories and patch information. Affected products include: Elula Wsdesk.