Vulnerability Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Elula | Wsdesk | < 3.3.2 |
Related Weaknesses (CWE)
References
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticketProduct
- https://plugins.trac.wordpress.org/changeset/3399391/Patch
- https://www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9abThird Party Advisory
FAQ
What is CVE-2025-10054?
CVE-2025-10054 is a vulnerability with a CVSS score of 4.3 (MEDIUM). The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function ...
How severe is CVE-2025-10054?
CVE-2025-10054 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2025-10054?
Check the references section above for vendor advisories and patch information. Affected products include: Elula Wsdesk.