Vulnerability Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
CVSS Score
MEDIUM
Related Weaknesses (CWE)
References
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/clas
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/mode
- https://plugins.trac.wordpress.org/changeset/3364335/
- https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab7
FAQ
What is CVE-2025-10658?
CVE-2025-10658 is a vulnerability with a CVSS score of 6.5 (MEDIUM). The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiti...
How severe is CVE-2025-10658?
CVE-2025-10658 has been rated MEDIUM with a CVSS base score of 6.5/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2025-10658?
Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.