Vulnerability Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Elula | Wsdesk | < 3.3.2 |
Related Weaknesses (CWE)
References
- https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-suppPatch
- https://www.wordfence.com/threat-intel/vulnerabilities/id/982b23c5-2414-48f7-a2fThird Party Advisory
FAQ
What is CVE-2025-12022?
CVE-2025-12022 is a vulnerability with a CVSS score of 4.3 (MEDIUM). The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash'...
How severe is CVE-2025-12022?
CVE-2025-12022 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2025-12022?
Check the references section above for vendor advisories and patch information. Affected products include: Elula Wsdesk.