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MEDIUM · 4.3

CVE-2025-12023

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function ...

Vulnerability Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

CVSS Score

4.3

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
NONE
Integrity
LOW
Availability
NONE

Affected Products

VendorProductVersions
ElulaWsdesk< 3.3.2

Related Weaknesses (CWE)

CWE-862

References

FAQ

What is CVE-2025-12023?

CVE-2025-12023 is a vulnerability with a CVSS score of 4.3 (MEDIUM). The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function ...

How severe is CVE-2025-12023?

CVE-2025-12023 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2025-12023?

Check the references section above for vendor advisories and patch information. Affected products include: Elula Wsdesk.