MEDIUM · 4.3

CVE-2025-12169

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_...

Vulnerability Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all versions up to, and including, 3.3.0. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the scheduled triggers option.

CVSS Score

4.3

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
NONE
Integrity
LOW
Availability
NONE

Affected Products

VendorProductVersions
ElulaWsdesk< 3.3.1

Related Weaknesses (CWE)

References

FAQ

What is CVE-2025-12169?

CVE-2025-12169 is a vulnerability with a CVSS score of 4.3 (MEDIUM). The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_...

How severe is CVE-2025-12169?

CVE-2025-12169 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2025-12169?

Check the references section above for vendor advisories and patch information. Affected products include: Elula Wsdesk.