Vulnerability Description
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
CVSS Score
MEDIUM
Related Weaknesses (CWE)
References
- https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/
- https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old
- https://www.wordfence.com/threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-888
FAQ
What is CVE-2025-14581?
CVE-2025-14581 is a vulnerability with a CVSS score of 4.3 (MEDIUM). The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, an...
How severe is CVE-2025-14581?
CVE-2025-14581 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2025-14581?
Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.