CVE-2025-20129 — MEDIUM (4.3)

Vulnerability Description

A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data. This vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker.

CVSS Score

4.3

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

REQUIRED

Scope

UNCHANGED

Confidentiality

NONE

Integrity

LOW

Availability

NONE

Affected Products

Vendor	Product	Versions
Cisco	Socialminer	10.5\(1\)
Cisco	Unified Contact Center Express	8.5\(1\)

Related Weaknesses (CWE)

CWE-200

References

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/ciVendor Advisory

FAQ

What is CVE-2025-20129?

CVE-2025-20129 is a vulnerability with a CVSS score of 4.3 (MEDIUM). A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclos...

How severe is CVE-2025-20129?

CVE-2025-20129 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2025-20129?

Check the references section above for vendor advisories and patch information. Affected products include: Cisco Socialminer, Cisco Unified Contact Center Express.