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CRITICAL · 9.1

CVE-2025-21628

Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any...

Vulnerability Description

Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.

CVSS Score

9.1

CRITICAL

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
CHANGED
Confidentiality
HIGH
Integrity
LOW
Availability
LOW

Affected Products

VendorProductVersions
ChatwootChatwoot>= 2.16.1, < 3.16.0

Related Weaknesses (CWE)

CWE-89

References

FAQ

What is CVE-2025-21628?

CVE-2025-21628 is a vulnerability with a CVSS score of 9.1 (CRITICAL). Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any...

How severe is CVE-2025-21628?

CVE-2025-21628 has been rated CRITICAL with a CVSS base score of 9.1/10. This is considered a critical vulnerability requiring immediate attention.

Is there a patch for CVE-2025-21628?

Check the references section above for vendor advisories and patch information. Affected products include: Chatwoot Chatwoot.