CVE-2025-24388 — LOW (3.8) — White Hats Nepal

Vulnerability Description

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS Score

3.8

LOW

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

HIGH

User Interaction

NONE

Scope

UNCHANGED

Confidentiality

NONE

Integrity

LOW

Availability

LOW

Related Weaknesses (CWE)

CWE-184

References

https://otrs.com/release-notes/otrs-security-advisory-2025-06/

FAQ

What is CVE-2025-24388?

CVE-2025-24388 is a vulnerability with a CVSS score of 3.8 (LOW). A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7....

How severe is CVE-2025-24388?

CVE-2025-24388 has been rated LOW with a CVSS base score of 3.8/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2025-24388?

Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.