CVE-2025-24389 — MEDIUM (6.3)

Vulnerability Description

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS Score

6.3

MEDIUM

CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N

Attack Vector

LOCAL

Attack Complexity

HIGH

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality

HIGH

Integrity

HIGH

Availability

NONE

Related Weaknesses (CWE)

CWE-532

References

https://otrs.com/release-notes/otrs-security-advisory-2025-03/

FAQ

What is CVE-2025-24389?

CVE-2025-24389 is a vulnerability with a CVSS score of 6.3 (MEDIUM). Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: ...

How severe is CVE-2025-24389?

CVE-2025-24389 has been rated MEDIUM with a CVSS base score of 6.3/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2025-24389?

Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.