CVE-2025-2494 — CRITICAL (9.8)

Vulnerability Description

Unrestricted file upload to Softdial Contact Center of Sytel Ltd. This vulnerability could allow an attacker to upload files to the server via the ‘/softdial/phpconsole/upload.php’ endpoint, which is protected by basic HTTP authentication. The files are uploaded to a directory exposed by the web application, which could result in code execution, giving the attacker full control over the server.

CVSS Score

9.8

CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality

HIGH

Integrity

HIGH

Availability

HIGH

Affected Products

Vendor	Product	Versions
Sytel	Softdial Contact Center	-

Related Weaknesses (CWE)

CWE-434

References

https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softThird Party Advisory

FAQ

What is CVE-2025-2494?

CVE-2025-2494 is a vulnerability with a CVSS score of 9.8 (CRITICAL). Unrestricted file upload to Softdial Contact Center of Sytel Ltd. This vulnerability could allow an attacker to upload files to the server via the ‘/softdial/phpconsole/upload.php’ endpoint, which is ...

How severe is CVE-2025-2494?

CVE-2025-2494 has been rated CRITICAL with a CVSS base score of 9.8/10. This is considered a critical vulnerability requiring immediate attention.

Is there a patch for CVE-2025-2494?

Check the references section above for vendor advisories and patch information. Affected products include: Sytel Softdial Contact Center.