CVE-2025-2495 — MEDIUM (5.4)

Vulnerability Description

Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.

CVSS Score

5.4

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

REQUIRED

Scope

CHANGED

Confidentiality

LOW

Integrity

LOW

Availability

NONE

Affected Products

Vendor	Product	Versions
Sytel	Softdial Contact Center	-

Related Weaknesses (CWE)

CWE-79

References

https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softThird Party Advisory

FAQ

What is CVE-2025-2495?

CVE-2025-2495 is a vulnerability with a CVSS score of 5.4 (MEDIUM). Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/sche...

How severe is CVE-2025-2495?

CVE-2025-2495 has been rated MEDIUM with a CVSS base score of 5.4/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2025-2495?

Check the references section above for vendor advisories and patch information. Affected products include: Sytel Softdial Contact Center.