CRITICAL · 9.8

CVE-2025-40553

SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the h...

Vulnerability Description

SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.

CVSS Score

9.8

CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH

Affected Products

VendorProductVersions
SolarwindsWeb Help Desk< 2026.1

Related Weaknesses (CWE)

References

FAQ

What is CVE-2025-40553?

CVE-2025-40553 is a vulnerability with a CVSS score of 9.8 (CRITICAL). SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the h...

How severe is CVE-2025-40553?

CVE-2025-40553 has been rated CRITICAL with a CVSS base score of 9.8/10. This is considered a critical vulnerability requiring immediate attention.

Is there a patch for CVE-2025-40553?

Check the references section above for vendor advisories and patch information. Affected products include: Solarwinds Web Help Desk.