Vulnerability Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.
CVSS Score
HIGH
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Freescout | Freescout | < 1.8.178 |
Related Weaknesses (CWE)
References
- https://github.com/freescout-help-desk/freescout/commit/f7548a7076a0b6e109001069Patch
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jmpv-8ExploitVendor Advisory
FAQ
What is CVE-2025-48389?
CVE-2025-48389 is a vulnerability with a CVSS score of 7.2 (HIGH). FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set fun...
How severe is CVE-2025-48389?
CVE-2025-48389 has been rated HIGH with a CVSS base score of 7.2/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2025-48389?
Check the references section above for vendor advisories and patch information. Affected products include: Freescout Freescout.