HIGH · 8.1

CVE-2025-48472

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have ...

Vulnerability Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.

CVSS Score

8.1

HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
NONE

Affected Products

VendorProductVersions
FreescoutFreescout< 1.8.179

Related Weaknesses (CWE)

References

FAQ

What is CVE-2025-48472?

CVE-2025-48472 is a vulnerability with a CVSS score of 8.1 (HIGH). FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have ...

How severe is CVE-2025-48472?

CVE-2025-48472 has been rated HIGH with a CVSS base score of 8.1/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2025-48472?

Check the references section above for vendor advisories and patch information. Affected products include: Freescout Freescout.