Vulnerability Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.
CVSS Score
MEDIUM
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Freescout | Freescout | < 1.8.179 |
Related Weaknesses (CWE)
References
- https://github.com/freescout-help-desk/freescout/commit/2552a2b84248824b73c35b26Patch
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-3x75-7ExploitVendor Advisory
FAQ
What is CVE-2025-48473?
CVE-2025-48473 is a vulnerability with a CVSS score of 4.3 (MEDIUM). FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user h...
How severe is CVE-2025-48473?
CVE-2025-48473 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2025-48473?
Check the references section above for vendor advisories and patch information. Affected products include: Freescout Freescout.