Vulnerability Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.
CVSS Score
HIGH
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Freescout | Freescout | < 1.8.180 |
Related Weaknesses (CWE)
References
- https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2dPatch
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9wc4-vExploitVendor Advisory
FAQ
What is CVE-2025-48474?
CVE-2025-48474 is a vulnerability with a CVSS score of 8.1 (HIGH). FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversat...
How severe is CVE-2025-48474?
CVE-2025-48474 has been rated HIGH with a CVSS base score of 8.1/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2025-48474?
Check the references section above for vendor advisories and patch information. Affected products include: Freescout Freescout.