Vulnerability Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.
CVSS Score
CRITICAL
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Freescout | Freescout | < 1.8.180 |
Related Weaknesses (CWE)
References
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jgj2-xExploitVendor Advisory
FAQ
What is CVE-2025-48481?
CVE-2025-48481 is a vulnerability with a CVSS score of 9.8 (CRITICAL). FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-...
How severe is CVE-2025-48481?
CVE-2025-48481 has been rated CRITICAL with a CVSS base score of 9.8/10. This is considered a critical vulnerability requiring immediate attention.
Is there a patch for CVE-2025-48481?
Check the references section above for vendor advisories and patch information. Affected products include: Freescout Freescout.