MEDIUM · 5.4

CVE-2025-48483

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and saniti...

Vulnerability Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data during mail signature sanitization. An attacker can inject arbitrary HTML code, including JavaScript scripts, into the page processed by the user's browser, allowing them to steal sensitive data, hijack user sessions, or conduct other malicious activities. Additionally, if an administrator accesses one of these emails with a modified signature, it could result in a subsequent Cross-Site Request Forgery (CSRF) vulnerability. This issue has been patched in version 1.8.180.

CVSS Score

5.4

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE

Affected Products

VendorProductVersions
FreescoutFreescout< 1.8.180

Related Weaknesses (CWE)

References

FAQ

What is CVE-2025-48483?

CVE-2025-48483 is a vulnerability with a CVSS score of 5.4 (MEDIUM). FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and saniti...

How severe is CVE-2025-48483?

CVE-2025-48483 has been rated MEDIUM with a CVSS base score of 5.4/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2025-48483?

Check the references section above for vendor advisories and patch information. Affected products include: Freescout Freescout.